SnuggleFuzzies Cage Accessories



Terms and Conditions

Nothing in these terms affects your statutory rights.

By using the SnuggleFuzzies website, you signify your agreement to be bound by these terms.

All items made at SnuggleFuzzies are hand-made. All items are checked for fault before leaving us, but being human and sometimes exhausted errors may occur. Please inform me BEFORE using any product of any defect. Small stitching defects may occur and are signs of your item being unique and hand-made, but if you are not happy with your product please contact me to discuss. All measurements are approximate. This might mean they come up slightly smaller or even larger than expected but we do our best to meet measurements give as close as possible.

All hammocks and beds that are made at Snugglefuzzies, are not used by any animal, they are bagged once created. Although they are made in a home environment where there are animals such as cats, rats, guinea pigs, gerbils and hedgehogs, and so now and then the odd hair may before found on a hammock. Before putting in to delivery bag 2 people do check the hammocks over to make sure they are clean and if any hairs taken off, no loose threads and made correctly. any queries or concerns please contact us.


All photos of animals in hammock on this site and our page and other place, are either of customers who have brought the hammock from us or they are of our own personal hammocks (we tend to put defected not fit for sale hammocks and beds in our cages), again no photo of a real animal in a hammock will be sold to you we can assure you that.

 

  • POSTAGE
    Postage rates within the United Kingdom:

    We use MyHermes for all UK deliveries, all parcels are tracked and will need some one to sign for them.

    Sales up to £25 postage is £4.13.
    Sales up to £100, postage and being extra weight will make the delivery charge £5.98
    Sales up to £200, postage and being extra weight will make the delivery charge £7.99


    Items are despatched to the address given on the PayPal payment. It is the responsibility of the buyer to ensure that their PayPal address is up to date. SnuggleFuzzies will take no responsibility if the address is incorrect.

    Customer outside the UK please get in contact first to discuss you order, so that we can give you the correct delivery price for you order. it is recommend to try get a few friends together to share the postage cost.


     
  • DELIVERY
    We aim to send all orders within 14 days by courier delivery, however during busy times this may increase to 28 days. Once Courier collect parcel from us, they usually delivered within 3-5 days.
    In the event that the item is out of stock we will contact you to offer an alternative, or to advise you when the fabric will be back in stock. If you wish to not wait or have an alternative product a full refund will be offered.


     
  • PAYMENT
    Payment is made through PayPal at the time of checkout
    if you collect in person we can just take cash, we do also have a card machine, but please tell us in the special request box during check out.


     
  • RETURNS
    If you find the goods unsuitable or you are not totally satisfied; Notify us within 14 working days from receipt of the goods Tell me why you are returning the goods.
    I will arrange an exchange or refund you the full amount. We ask that you get proof of postage as should a returned parcel become damaged or lost, we will not be able to compensate.
    You will be responsible for the cost of returning cancelled orunwanted goods.
    If the wrong item was sent by mistake, or it was faulty, then Snugglefuzzies will reimburse postage costs.
    Item must not have been used by any animals over wise we can not offer a refund.


     
  • COPYRIGHT
    All content on the website is the property of Snugglefuzzies Cage Accessories.
    You may not extract or use any content or parts of the content of the website without express written consent.


     
  • DATA PROTECTION
    Information you provide to Snugglefuzzies Cage Accessories will be processed and used to provide products ordered, for billing and accounts and nothing else.
    All information we get will not be passed one to Third parties.


     
  • DESCRIPTIONS AND MEASUREMENTS
    As stated above, we do every thing we canto ensure descriptions, measurements, colours and prices are correct, but We reserve the right to make changes, these will be notified to you at the time of ordering.
    All measurement are estimates, we do our best to meet every measurement, but due to being hand made they can be out, if it affects the use of the hammock please contact us.

    All hammock and beds are all unique and so may not look exactly like they are in the photo, but we do keep up with quality of hammock and bed we make, just sometimes they may not be perfect.

    All hanging items are hung with the use of polypropylene tabs and D-rings.



    SnuggleFuzzies sewn products and designs are protected under UK Design Rights. The design right owner has the right to take civil action in the courts and seek damages, an injunction, or any other relief available for the infringement of a property right.


     

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SnuggleFuzzies Cage Accessories. , UK.
Tel: 07468 563650 Email: Sales@snugglefuzzies.co.uk